bijje Responsible Gaming — Play Smart, Stay in Control
At bijje, we believe that gambling should be an enjoyable activity — never a source of financial stress or personal harm. Our Responsible Gaming programme gives every Bangladeshi player the tools, information, and support needed to stay in control of their gaming at all times.
Tools at Your Fingertips
Six Responsible Gaming Features Built Into bijje
Every bijje account comes with a full suite of responsible gaming controls. Access them at any time through your account settings panel — no waiting period required to activate protective limits.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap directly from your account settings. Once activated, your deposit limit takes effect immediately and cannot be increased for 72 hours — giving you a genuine cooling-off window before any upward adjustment is processed. Reductions take effect instantly.
Loss Limits
Cap the total amount you can lose within a defined rolling period — daily, weekly, or monthly. Loss limits prevent your account from processing wagers once the threshold is reached for that period. As with deposit limits, any increase is subject to a mandatory 72-hour review period before it takes effect.
Session Time Reminders
Configure on-screen notifications that appear at regular intervals during your gaming session — every 30 minutes, every hour, or at a custom interval you choose. Reminders display your total session duration and the amount wagered so far, helping you make conscious, informed decisions about continuing or stopping.
Cooling-Off Period
Take a short break from bijje without permanently closing your account. Cooling-off periods range from 24 hours to six weeks. During a cooling-off, your account is suspended — you cannot log in, deposit, or place wagers. At the end of the period, access is automatically restored unless you choose to extend or self-exclude.
Self-Exclusion
If you feel that gambling is no longer recreational and is affecting your wellbeing, bijje's self-exclusion tool permanently closes your account for a minimum period of 12 months. Any remaining balance is returned via your registered withdrawal method. bijje will also suppress all promotional communications to your contact details for the duration of the self-exclusion period.
24/7 Support Access
bijje's dedicated responsible gaming support team is available around the clock, every day of the year. If you are worried about your own gambling behaviour or that of someone you know, reach out at any time via [email protected] — a trained team member will respond confidentially and without judgement within 24 hours.
Step-by-Step Guide
How to Activate Responsible Gaming Controls on bijje
Every control listed above is self-service. You do not need to contact support to activate protective limits — you can set them yourself in under two minutes through your account settings panel.
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1
Log In to Your bijje Account
Visit bijje.io and log in using your registered username and password. If you have forgotten your credentials, use the password recovery option on the login screen.
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2
Open Account Settings
Navigate to your Account Settings panel by clicking your account icon in the top right of the screen. From the dropdown menu, select "Responsible Gaming" or "Player Safety".
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3
Choose Your Control
Select the tool you wish to activate — deposit limit, loss limit, session reminder, cooling-off period, or self-exclusion. Each tool displays a plain-English description of how it works before you confirm activation.
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4
Set Your Parameters
Enter the values that work for you — a deposit cap in ৳ Taka, a session reminder interval in minutes, or a cooling-off duration. All fields show real-time feedback so you can see exactly what effect the setting will have.
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5
Confirm and Save
Review your selections and tap "Confirm". Protective limits (reductions, cooling-off, self-exclusion) take effect immediately. Limit increases have a mandatory 72-hour waiting period. bijje sends a confirmation to your registered email address for every change.
Know the Signs
Warning Signs That Gambling May Be Becoming a Problem
Problem gambling can affect anyone, regardless of income, background, or experience. Recognising the early warning signs is the first and most important step toward regaining control. If several of the following apply to you, please reach out to bijje support or a professional counselling service without delay.
Chasing Losses: Placing larger or more frequent bets in an attempt to recover money you have already lost, rather than accepting losses as a normal part of recreational gambling.
Gambling Beyond Your Means: Spending more money on gambling than you can comfortably afford to lose — including borrowing money from family, friends, or financial services to fund gambling activity.
Neglecting Responsibilities: Missing work, neglecting family obligations, or withdrawing from social activities in Dhaka, Chittagong, Sylhet, or wherever you are based — because of time spent gambling.
Inability to Stop: Repeated unsuccessful attempts to cut back or stop gambling, or feeling restless and irritable when you try to reduce the time or money you spend on it.
Secrecy About Gambling: Hiding the extent of your gambling activity from family members or close friends, or feeling the need to lie about time spent or money lost on gambling platforms.
Gambling to Escape: Using gambling as a primary way to cope with stress, anxiety, depression, or difficult life circumstances rather than as an occasional recreational activity.
Our Commitment
bijje's Responsible Gaming Philosophy
bijje was built with a core belief that sustainable, responsible entertainment is better for players and better for the platform alike. We have no interest in retaining players who are gambling beyond their means or who are experiencing harm as a result of their activity on bijje. Our commercial interests are aligned with player wellbeing — a player who gambles responsibly within their means will remain a satisfied bijje member for years; a player experiencing problem gambling will not, and will ultimately suffer avoidable harm in the process.
This is why bijje invests in responsible gaming infrastructure that goes beyond the minimum. Our deposit and loss limit systems are designed so that protective actions — reducing limits, cooling off, self-excluding — are always instantaneous and unambiguous. We deliberately make it harder to increase limits than to decrease them, because a 72-hour waiting window for upward limit changes gives you time to reconsider a decision that may have been driven by an emotional impulse in the moment.
bijje also monitors for patterns that may indicate problem gambling behaviour — significant increases in deposit frequency, extended unbroken gaming sessions, or rapid oscillation between large wins and large losses. Where our responsible gaming monitoring system flags a concern, a member of the bijje team may reach out proactively to check in and provide information about available tools. This outreach is confidential and carried out with sensitivity.
bijje strictly prohibits the creation of accounts by individuals under the age of 21. KYC verification is required for all withdrawals and for accounts that reach defined activity thresholds. If at any point bijje has reason to believe an account holder is under 21, the account will be suspended pending identity verification and permanently closed if the age requirement cannot be confirmed. bijje is committed to being a safe, fair, and transparent platform for every adult player in Bangladesh.
Need Help Right Now?
If you feel that gambling is negatively affecting your life, your finances, or your relationships, please do not wait. bijje's responsible gaming support team is available 24 hours a day, 7 days a week, 365 days a year. All communications are handled with complete confidentiality.
Contact bijje's responsible gaming team directly: [email protected] — use the subject line "Responsible Gaming — Help Request" and a member of our trained support team will respond within 24 hours.
You may also request an immediate account suspension at any time by emailing the above address with the subject line "Immediate Account Suspension" — this will be actioned within one hour of receipt, any time of day or night, including weekends and public holidays such as Eid and Pohela Boishakh.
Continue Exploring bijje
Ready to Play Responsibly on bijje?
Now that you know the tools available to keep your gaming safe, explore bijje's full range of games — from live cricket betting to 500+ slots — with confidence and control.